Hong Ngoc 4 Hotel is conveniently located at the heart of the city and is close to attractions such as the Hoan Kiem Lake, Giang Vo Exhibition Center, commercial institutions, restaurants, markets and parks.

The hotel offers modern rooms, some of which are accessible for physically-challenged guests, and are well decorated with local arts and crafts. Some of the amenities in each room include satellite TV, air-conditioning unit, private bathroom, refrigerator, hairdryer, mini bar, and coffee and tea maker.

Hong Ngoc 4 Hotel features 2-star rated services and amenities such as 24-hour front desk service, round-the-clock security, vehicle rental, laundry and dry cleaning services, foreign currency exchange facility, tour desk/assistance, airport transfers, fitness center, sauna, restaurant, bar, 24-hour room service and wireless Internet connection.